YourContent.ai

Privacy Policy

Published 05 June 2023

This Privacy Policy for Idea Sparks Inc. (doing business as YourContent) ("YourContent," "we," "us," or "our"), aims to explain how YourContent collects, uses, discloses, and safeguards your information when you use our services. It is crucial to us that you understand these practices and the choices you can make about the way your information is collected and used.

Summary of Key Points

  1. Types of Information We Collect: We acquire a range of data which include personal information, account information, social information, content that you create, and technical information about your usage.
  2. How We Use the Collected Information: Your data enables us to maintain, improve, and provide you with our services. It also aids in conducting research, customer support, security, fraud prevention, ensuring legal compliance, and other business operations.
  3. Sharing and Disclosure: Your data may be disclosed or shared with third parties for legal, safety, and security purposes, compliance with the law, and for specific business operations.
  4. Security and Retention:We prioritize data protection through comprehensive security measures, retain personal information as necessary for service provision and legal obligations, and may anonymize data for indefinite research use.
  5. International Users: We offer our services globally and this may require storage and processing of your data outside of your immediate geographical location.

1. Information We Collect

We collect a variety of information to provide and improve our services. This information falls broadly into the following categories:

1.1 Personal Information

Personal Information is data that can identify you as an individual or relate to an identifiable individual. We collect personal information such as your name, email address, phone number, and billing information when you sign up for our services, interact with our customer service, or participate in YourContent surveys or promotional offers.

1.1 Voice Samples

Voice Samples: In order to utilize some features of YourContent services, you may choose to provide us with voice samples. These voice samples are used to generate your speech model and enable your interaction with our Services. We are committed to using this data responsibly and ensuring its security. These voice samples are only used to improve the quality of our services, and are not shared or sold to third parties. We store these samples only for as long as necessary to provide our services.

1.2 Account Information

When you sign up for an YourContent account, we collect information you provide such as your username, password, and email address. If you choose to sign-up and/or authenticate using a third-party account (e.g., Google), we may collect information from these third-party services, including your username and user ID associated with that third-party service, and any other information you choose to share with us through these services.

1.3 Social Information

If you choose to connect your YourContent account to a social networking site or use social media features on our site (such as the Facebook Like button or share this button), we may collect information from these social networks including your social network user ID, page URL, profile picture, and the user IDs and profile pictures of the friends that are connected to you on the social network. The information we obtain depends on your privacy settings on the applicable social network.

1.4 Content

We collect and store the content, including personal data about you, that you create, input, submit, post, upload, transmit, or store in the process of using our services. This content includes any personal data or other sensitive information that you choose to include.

1.5 Technical Information

When you use our services, we collect information about your interactions with our services and about the devices and computers you use to access our services. This includes data such as IP address, browser type, device information, data about the use of our services, and data about the geographic location of your device.

1.6 Cookies

YourContent, like many other services, uses "cookies" to collect information. A cookie is a small data file that we transfer to your device's hard disk for record-keeping purposes. We use cookies for two purposes. First, we utilize persistent cookies to save your login information for future logins to the site. Second, we utilize session ID cookies to enable certain features of the site, to better understand how you interact with the site and to monitor aggregate usage by YourContent Users and web traffic routing on the site. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the site and Service and then close your browser.

2. How We Use Personal Information

We use the information we collect for a variety of purposes. These purposes will be consistent with the reason you provided the information to us or for a directly related purpose. The uses we make of such information are:

2.1 To provide and maintain our services

We use the personal information you provide to deliver the services you request, such as processing transactions, responding to your comments, questions, and requests, and providing customer service.

2.2 To improve our services

We use anonymized personal information to understand and analyze usage trends and preferences, to improve our services and to develop new products, services, features, and functionalities. For example, we often look at aggregated, anonymous statistics to understand how users interact with our services so we can improve them.

2.3 For research purposes

We use the information we collect to conduct research and development for the improvement of our services in order to provide you and others with a better, more intuitive, and personalized experience.

2.4 For security and protection

We use information to verify accounts and activity, to monitor suspicious or fraudulent activity, and to identify violations of our policies. This ensures the security of our services and our customers.

2.5 To communicate with you

We use your information when needed to send you Service notifications and respond to you when you contact us. We also use your information to promote new features or products that we think you would be interested in.

2.6 To enforce our agreements, terms, conditions, and policies

We use information in connection with legal claims, compliance, regulatory, and investigative purposes as necessary (including disclosure of such information in connection with legal process or litigation).

3. Sharing and Disclosure of Personal Information

We may share your personal information in the instances described below:

3.1 For Legal, Safety, and Security Reasons

We may share your information to comply with laws, regulations, legal process (like a warrant or court order), or guidance; to protect YourContent and others from threats or fraud; and to ensure the security and integrity of our service.

3.2 For business operations

We sometimes share information with our business partners, contractors, and service providers, who help with parts of our business operations.

4. Security and Retention

We’re committed to protecting your personal information and have appropriate technical and organizational measures in place to protect it from unauthorized or unlawful access, alteration, disclosure, use, and transfer.

We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Information both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error-free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via our Services or email.

We’ll retain your Personal Information for only as long as we need in order to provide our Service to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. The specific retention period will depend on a number of factors, such as the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, our purpose for processing the information, and any legal requirements.

We may also anonymize or de-identify your Personal Information (so that it can no longer be associated with you) for research or statistical purposes. In such cases, we may use this information indefinitely without further notice to you.

5. International Users

By using our Service, you understand and acknowledge that your Personal Information will be transferred from your location to our facilities and servers.

For EEA, UK, or Swiss users:

5.1 Legal Basis for Processing

Our legal bases for processing your Personal Information include:

6. Your Choices and Controls

At YourContent, we give you the ability to access, modify, or delete your Personal Information:

6.1 Accessing and Exporting Data

By logging into your account, you can access much of your Personal Information, including your interactions with the Service.

6.2 Editing and Deleting Data

Your YourContent account allows you to view, edit, or delete your Personal Information, including your profile, account information, and certain Personal Information about you (for example, your name and email address).

6.3 Objecting to or restricting the use of Data

You can ask us to stop using all or some of your Personal Information or to limit our use of it.

6.4 Deletion

We keep your Personal Information for as long as your account is active or as needed to provide you with the Service. We will for example periodically de-identify unused accounts, and we regularly review and de-identify unnecessary Personal Information.

7. Third-party Services and Websites

YourContent may contain links to other websites, applications, and services maintained by third parties that do not operate under this Privacy Policy. This includes services you sign into with YourContent, apps developed using our SDKs, and websites that integrate with our APIs. This Privacy Policy does not apply to the practices of third-party services or websites that may be linked to the Service.

8. Children

Our Service is not directed to children who are under the age of 13. YourContent does not knowingly collect Personal Information from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided Personal Information to YourContent through the Service, please contact us, and we will endeavor to delete that information from our databases.

9. California Privacy Rights

Pursuant to the California Consumer Privacy Act of 2018, as a California resident, you have certain rights in relation to your Personal Information:

We do not sell or share Personal Information as defined by the California Consumer Privacy Act.

If you wish to exercise your CCPA privacy rights, you can send your request to privacy@YourContent.ai. We may require you to verify your credentials before you can submit a request to know, correct, or delete Personal Information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make changes to our Privacy Policy, we will notify you by revising the date at the top of the Privacy Policy, and in some cases, we may provide you with additional notice (such as a statement on our homepage or an email notification).

11. Contact Us

If you have any questions or comments about this Privacy Policy, your Personal Information, our use and disclosure practices, or your consent choices, please contact us at privacy@YourContent.ai.